Unolingo

This Privacy Policy explains how Unolingo ("we", "us", "our") collects, uses, and protects personal data when you use our language-learning platform.

1. Data we collect

Account data: name, email, authentication details, and profile preferences.
Learning data: lesson progress, streaks, XP, completed activities, and practice settings.
Conversation data: chat inputs/outputs, prompts, and feature interaction logs.
Audio data: generated or uploaded learning audio metadata when features are used.
Technical data: IP address, browser/device information, and security logs.

2. How we use data

Provide learning features, progress tracking, and account functionality.
Operate authentication and OAuth login workflows securely.
Improve language models, feedback quality, and service reliability.
Detect abuse, fraud, and security incidents.
Comply with legal obligations.

3. Legal bases

Where applicable, we rely on contract necessity, legitimate interests, consent, and legal obligations, depending on the processing context.

4. Sharing and processors

We share data only with processors necessary for platform operation (such as infrastructure, authentication, storage, analytics, or communication tools). We do not sell personal data.

5. International transfers

For cross-border transfers, we apply safeguards required by applicable law.

6. Retention

We retain data for as long as needed to provide services, maintain security, and satisfy legal requirements, then delete or anonymize it.

7. Security

We implement measures such as encryption in transit, access controls, and monitoring to protect personal data.

8. Your rights

Depending on location, you may have rights to access, correction, deletion, portability, restriction, objection, and consent withdrawal (including rights recognized under GDPR, CCPA/CPRA, LGPD, PIPEDA, and DPDP frameworks).

9. Children

Our platform is not directed to children under the age required by law in their jurisdiction.

10. Contact

Privacy inquiries: privacy@unolingo.net.